Refund policy
Thank you for shopping with Nevertheless! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
Returns
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Items can only be returned within 14 days of delivery.
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To be eligible for a return, items must be unused and in the same condition you received them, with tags attached.
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No returns will be accepted on damaged, worn, or washed items.
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We reserve the right to reject any return that does not meet these criteria.
Return Process
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To initiate a return, please contact us at neverthelessyourwill@gmail.com with your order number and reason for return.
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If approved, we will provide you with return instructions.
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Return shipping will be at the customer’s expense, unless the item is faulty.
Exchanges
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We currently do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will be applied to your original payment methodwithin 5-7 business days.
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Please note that shipping costs are non-refundable.